Frequently asked questions

How much does it cost?

$20 per person + tax

Can I get a refund?

You will receive a full refund if you cancel your reservation at least 5 hours in advance. There will be no refunds after that time.

Are you really locked in the room?

No - there will always be an unlocked door to exit the room in case of emergency.

Is there an age limit?

Kind of: Without adult supervision, the minimum age is 15 years old With adults in the group, there is no age limit

How many people can be in a group?

The Fortune Teller: 2 - 5 The Penitentiary: 2 - 6 The Patio: 2 - 6 The Backyard: 2 - 7 If you have more than 8 people in your group, you will have to split up into small groups and use multiple rooms at the same time. If this is the case, you will need to call to reserve!

Will there be other people in the room with my group?

No. We never pair different groups together, regardless of how many people you have in your group.

Is any prior knowledge or physical strength required?

No prior knowledge is required. Not much physical strength is required. Some light lifting, bending over, or reaching down may be necessary.

What happens if we don't escape?

Our staff will let you out and show you what you missed.

Is alcohol allowed? What about unruly guests?

Alcohol is not permitted on the premises. We reserve the right to end a game early if guests are breaking the rules or are acting in a disruptive or destructive manner.

Can I purchase a gift card?

Yes! Click here!

Do you serve food or drinks?

We do not serve any food or drinks. You can bring your own though.

Can I host my next party or event at Trapped?

Absolutely! Call us at (806) 410-1474 or email to find out about our group discount and party plans!